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Refund Policy

Thanks for shopping at Bioamall
If you are unsatisfied with your purchase, please contact us, we will offer support.

After-sale mail:   bioamall.us@gmail.com
 
Returns
1. You have 14 calendar days to return an item from the date you received it.
2. To be eligible for a return, your item must be unused and in the same condition that you received it.
3. Your item must be in the original packaging.
4. Your item needs to have the receipt or proof of purchase.
 

Refunds
Once we receive your item, we will inspect it and notice you that we have received your returned
item. We will immediately notice you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
 

1. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
2. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.
 

Please note:
1.If you use a payment method other than PayPal, the bank will charge a $1 refund for each refund (including non delivery)
2.If delivered failed because of registration address error. We won’t offer refund. So, please make sure your shipping address is right after you complete order. 
 

If you buy this product, it means that you understand this regulation!
 
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